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KSP uses the external service Userlike, Probsteigasse 44-46, 50670 Cologne, Germany, as a chat solution.
Userlike is a live chat solution that has been integrated into this website and enables real-time communication between you and KSP staff.
The following cookies are set for the chat connection:
Origin: https://www.serviceportal.ksp.de duration: Session This cookie stores the consent to use the chat. No personal data is stored in the cookie.
Origin: https://www.userlike.com duration: 1 Day
In order for the Userlike widget to function, a cookie is stored in the user's browser. This cookie is technically necessary and is only filled with data when the chat is used. Before that, it has a purely technical task to enable the offer of a service chat. This cookie is located on the domain of KSP.de and cannot be used by Userlike to track visitors. For more information visit https://userlike-en.helpscoutdocs.com/article/307-um-userlike-use-of-cookies
All personal chat data is processed on servers of Userlike's data centre service provider in Germany. The technical components (such as website images, JavaScript code, stylesheet files of the chat widget and chat buttons) are delivered via the CDN AWS Cloudfront. For this purpose, the IP addresses of the end users are registered by the provider Amazon Web Services, Inc. Box 81226, Seattle, WA 98108, USA. You can find further information on https://userlike-en.helpscoutdocs.com/article/435-um-aws-cloudfront-and-data-privacy
The cookies are only set when you click on "Accept and open chat". You can revoke your consent at any time by clicking on the Cookie Settings link in your footer.
Further information on data processing can be found in our privary policy.
Please try again later or contact us.
Contact us at
Fon +49 40 - 450 65 750
Fax +49 40 - 344 711
ksp@ksp.de